Privacy Policy

The website gives you an overview of Trafineo's on-road service offering. We inform you here about the processing of personal data on this website under the responsibility of


Managing Directors Michael Stocker, Frederik Heise

Wittener Straße 45
44789 Bochum
Telephone: +49 234 893777-0
E-Mail: info [at]

Our data protection officer, Mr Andreas H. Schmidt, can be reached at the above address and by e-mail: dpo [at]

Extent and purpose of the processing of personal data

Trafineo does not collect any personal data on this website, cookies are not used, interfaces to social media applications are not included and there is no tracking.

When you visit our website, we collect those personal data that your web browser transmits to our server and that are technically necessary for us to enable you to view our website and to ensure stability and security:

  • IP address
  • Date and time of the request

The above-mentioned data for the provision of our website will be deleted when the respective session is over. The processing of these personal data is legitimate according to Article 6 (1) (f) GDPR. Trafineo has a legitimate interest in data processing for the purpose of

  • quickly build the connection to the website,
  • to enable a user-friendly application of the website
  • to identify and ensure the security and stability of the systems and
  • to facilitate and improve the administration of the website.

The processing is expressly not for the purpose of gaining knowledge about the person of the visitor of the website.

This page uses for the uniform representation of fonts so
called web fonts provided by Google. When visiting
websites, your browser loads the required web fonts into its own
Browser cache to display texts and fonts correctly.

Besides this a transfer of personal data to third parties and processing outside of the EU will therefore not take place.

As a contact option, we have set up the e-mail address info [at] . If you send us an e-mail to this address, it will be stored by us until the completion of your request or until expiry of any statutory retention requirements. We ensure that the data is stored safe against the unauthorized access of third parties.

Please note, however, that unencrypted e-mails sent via the Internet are not adequately protected against unauthorized third-party access.

Your rights as a the data subject

Although we do not collect personal data with this website apart from the technical data, we would like to point out to you, as far as your personal data are processed during the visit of our website, as "data subject" according to Articles 15, 16, 17, 18, 20, 21 and 77 GDPR are entitled to the following rights:

  • Right of access

You can request information from us whether and how personal data are processed by us. The right of access is excluded if the data are stored only because they are not allowed to be deleted due to legal regulations or serve exclusively purposes of the data security or the data protection control.

  • Right to rectification

If you notice that we have inaccurate personal data, you may require us to promptly correct this incorrect data. In case of incomplete personal data concerning you, you can request the completion.

  • Right to erasure

You are entitled to erasure ("right to be forgotten"), unless the processing is necessary for the exercise of the right to freedom of expression, the right to information or to fulfill a legal obligation or to perform a task of public interest

There is no right to erasure if, in the case of legitimate non-automated data processing, deletion is not possible or only possible with disproportionately high outlay due to the special nature of the storage and your interest in deletion is low. In this case, the deletion is replaced by the restriction of processing.

  • Right to restriction of processing

You may require us to restrict processing

Restriction of processing means that the personal data are processed only with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest. Before we lift the restriction, we have a duty to inform you.

  • Right to data portability

You have the right to data portability if the processing is based on your consent (Article 6 (1) (1) (a) or Article 9 (2) (a) GDPR) or on a contract to which you are a party and the processing is done using automated procedures.

  • Right to object

You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation,

You have the option to inform the opposition by telephone, by e-mail, if necessary by fax or to our postal address listed at the beginning of this Privacy Policy.

  • Withdraw of consent

You have the right to withdraw your consent at any time with effect for the future. The revocation of the consent can be communicated by phone, by e-mail, possibly by fax or to our postal address informal. The revocation does not affect the lawfulness of the data processing which has taken place on the basis of the consent until receipt of the revocation. Upon receipt of the revocation, the data processing, which was based solely on your consent, is stopped.

  • Complaint

If you believe that the processing of your personal data is unlawful, you may lodge a complaint with a data protection supervisory authority that has jurisdiction over your place of residence or employment or the location of the alleged breach.

Status and update of this Privacy Policy

This Privacy Policy is as of May 24, 2018. We reserve the right to update our privacy policy in due course to improve privacy and / or to adjust it according to changes in regulatory practice or jurisdiction.