Privacy policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the topic of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the contact details of the operator in the section “Note on the Responsible Party” in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This can, for example, be data you enter into a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. These are primarily technical data (e.g., internet browser, operating system, or time of the page view). The collection of this data happens automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this and other questions regarding data protection, you can contact us at any time.

Analytics Tools and Tools from Third Parties

When visiting this website, your browsing behavior may be statistically analyzed. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider: Hetzner. The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter Hetzner).

For details, please refer to Hetzner’s privacy policy: https://www.hetzner.com/de/legal/privacy-policy/.

The use of Hetzner is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in the most reliable presentation of our website. If consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) as defined by the TDDDG. Consent can be revoked at any time.

Order Processing

We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law that ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission on the internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note on the Responsible Party

The responsible party for data processing on this website is:

TRAFINEO GmbH & Co. KG
Wittener Straße 45
44789 Bochum

Phone: +49 234 893777-0
Email: info@trafineo.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons cease to apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR and Art. 9 (2) lit. a GDPR if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is also carried out on the basis of § 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing may also be based on our legitimate interest under Art. 6 (1) lit. f GDPR. The specific legal basis relevant in each case is explained in the individual sections of this privacy policy.

Data Protection Officer

We have appointed a data protection officer.

Collegium Auditores GmbH
Andreas H. Schmidt LL.M. (CISA, CIPP/E, ISO/IEC 27001 Auditor)
Haufeld 2a
(Chateau Berts)
53721 Siegburg

Phone: +49 2241 957 59 35
Email: schmidt@collegium-auditores.de

Notice Regarding Data Transfers to Countries Not Considered Safe Under Data Protection Law and Transfers to U.S. Companies Not Certified Under the DPF

We use tools from companies based in countries that are not considered safe under data protection law, as well as U.S. tools whose providers are not certified under the EU-U.S. Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. Please note that in countries not considered safe, an adequate level of data protection comparable to that in the EU cannot be guaranteed.

Please note that the USA is considered a safe third country with a data protection level comparable to that of the EU. A data transfer to the USA is therefore permitted if the recipient is certified under the “EU-U.S. Data Privacy Framework” (DPF) or has appropriate additional safeguards. For more information about data transfers to third countries, including the recipients of the data, please refer to this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. In some cases, the transmission of personal data to these external parties is necessary. We only share personal data with external parties if this is necessary for contract fulfillment, if we are legally obligated to do so (e.g., sharing data with tax authorities), if we have a legitimate interest according to Art. 6 (1) lit. f GDPR, or if another legal basis permits the data transfer. When using processors, we only disclose personal data of our customers based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke a previously given consent at any time. The legality of data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 (2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process based on your consent or in fulfillment of a contract automatically handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Right to Access, Rectification, and Erasure

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this or other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have filed an objection under Art. 21 (1) GDPR, a balance must be struck between your and our interests. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
  • If you have restricted the processing of your personal data, such data – apart from being stored – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the website operator. You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to promotional emails

The use of contact data published within the scope of the legal notice obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data collection on this website

Cookies

Our websites use so-called “cookies.” Cookies are small data packets that do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies allow the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies are used to analyze user behavior or for advertising purposes.

Cookies necessary for carrying out the electronic communication process, for providing certain functions you have requested (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring the web audience) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for storing cookies and similar recognition technologies was requested, processing is based exclusively on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); the consent can be revoked at any time.

You can configure your browser to notify you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website – for this purpose, the server log files must be recorded.

Inquiry by email, phone or fax

If you contact us by email, phone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it was requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular legal retention periods – remain unaffected.

5. Analysis Tools and Advertising

WP Statistics

This website uses the analysis tool WP Statistics to statistically evaluate visitor access. The provider is Veronalabs, Tatari 64, 10134, Tallinn, Estonia (https://veronalabs.com).

With WP Statistics, we can analyze the usage of our website. WP Statistics collects, among other things, log files (IP address, referrer, used browsers, origin of the user, search engine used) and actions that website visitors have taken on the page (e.g., clicks and views).

The data collected by WP Statistics is stored exclusively on our own server.

The use of this analysis tool is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the anonymized analysis of user behavior to optimize both our web offering and our advertising. If consent was requested, the processing is solely based on Art. 6(1)(a) GDPR and § 25(1) TDDDG, as far as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TDDDG. Consent can be revoked at any time.

IP Anonymization

We use WP Statistics with anonymized IP. Your IP address is shortened so that it can no longer be directly assigned to you.

6. Plugins and Tools

Google Fonts (Local Hosting)

This site uses Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google’s servers is made.

For more information on Google Fonts, please refer to https://developers.google.com/fonts/faq and the Google Privacy Policy: https://policies.google.com/privacy?hl=en.

Font Awesome (Local Hosting)

This site uses Font Awesome for the uniform display of fonts. Font Awesome is installed locally. No connection to Fonticons, Inc.’s servers is made.

For more information on Font Awesome, please refer to the Font Awesome Privacy Policy: https://fontawesome.com/privacy.

OpenStreetMap

We use the mapping service from OpenStreetMap (OSM).

We integrate the map material from OpenStreetMap on the server of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a legally secure third country in terms of data protection. This means that the United Kingdom has a level of data protection that is equivalent to the level of data protection in the European Union. When using the OpenStreetMap maps, a connection is established to the servers of the OpenStreetMap Foundation. This may involve transmitting your IP address and other information about your behavior on this website to the OSMF. OpenStreetMap may, in some cases, store cookies in your browser or use comparable recognition technologies.

The use of OpenStreetMap is in the interest of providing an appealing display of our online offerings and ensuring the easy location of the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If consent has been requested, the processing is solely based on Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TDDDG. Consent can be revoked at any time.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter referred to as “Wordfence”).

Wordfence is used to protect our website from unauthorized access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to the servers of Wordfence so that Wordfence can compare its databases with the accesses made on our website and, if necessary, block them.

The use of Wordfence is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting the website as effectively as possible from cyberattacks. If consent has been requested, the processing is solely based on Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TDDDG. Consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a legally required contract that ensures that Defiant Inc. processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.